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Customer Service

Depending on the nature of your question, you may need to contact either Pearson VUE or the State Division. Please scroll down below for contact information for each entity.

Contact Pearson VUE to:

Obtain information regarding your Score Report
Obtain information regarding your examination
Schedule, cancel, or reschedule an examination

View Pearson VUE contact information

Contact the Pennsylvania Division of Commissions, Legislation and Notaries to:

Clarify information about licensure
Change your demographic information (e.g., name, email, etc.)
Obtain license verification

View Division contact information

Pearson VUE Contact Information

We encourage you to schedule/purchase your exam online. Get started by signing in to your Pearson VUE account. If needed, use the self-help links here to reset your username or password.

Global chat

Chat is the quickest way to reach a customer service agent.

Click on the Chat icon to get started.

If chat is “offline,” click on your region below for telephone numbers and office hours.

Telephone and email addresses broken down by region

Americas region

Office Hours

Monday–Friday, 7:00 a.m.–10:00 p.m. CT, Saturday, 7:00 a.m.–4:00 p.m. CT, and Sunday, 9:00 a.m.–3:00 p.m. CT; closed on local holidays.

Telephone

877-883-1370

Email form

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Division of Commissions, Legislation and Notaries Contact Information

210 North Office Building, Harrisburg, PA 17120
717-787-5280
Website: www.dos.pa.gov/Notaries

Last updated 2017-11-02