Customer service



1-800-869-4101 (toll-free)
+1-952-905-7447 (toll)

Asia-Pacific (APAC)


+852 3077 4930 (toll)

Europe, Middle East, Africa (EMEA)


+44 (0) 161 855 7455 (toll)

IDI vouchers

Payment needs to be made directly to Pearson VUE.

Method of payment

Pearson Vue accept VISA, Mastercard, AMEX, cheque and money transfers. If you are paying by cheque or bank transfer, you will receive an invoice confirming the order along with detailed information about how to make your payment.

IDI is not able to generate invoices. If your SAI requires an invoice or needs to purchase vouchers to pay for the exams, please use the order forms for each region below. Vouchers can be purchased using bank transfer. Please consider processing times for bank transfers. For faster service, we suggest payment by debit or credit card.

Payment needs to be received prior to exam bookings. Availability of seats is limited so a greater flexibility of seats will be available to those who book earlier.

You will need to buy 2 vouchers per auditor (one for the cross-cutting exam and one for the audit stream exam).

If you have any questions whilst booking your exams, please contact Pearson VUE’s customer service page.

Here you will find details of how to reach them by telephone, email or using an online chat function.

Voucher facts

  • There is no minimum or maximum requirement of vouchers per order.
  • All vouchers are pre-paid. Vouchers are non-refundable and non-returnable.
  • Vouchers expire 12 months from the date they are issued. Voucher expiration dates cannot be extended. The exam must be taken by the expiration date printed on the voucher.

Step One: Check voucher prices

Please Note: Prices are subject to change without notice at the discretion of the certification sponsor.

Voucher Type Countries/Territories Currency Exam Price
IDI-INTOSAI 100% Prepaid Vouchers All countries USD 100.00

Step Two: Fill out voucher order form

Download the voucher order form. Follow the instructions on the form. When asked, fill in the price and currency presented in the chart for your country/territory.

Voucher forms

Important: new process as of July 2022
  • Download the form, do not fill out on the web. You can change your browser to download PDFs instead of opening OR you can download the PDF when viewing it in your browser.
  • Open using Adobe Acrobat Reader (You can download this for free from Adobe).
  • Fill out the form and click the “Submit” button.
  • DO NOT enter any special characters (ö, ä, é, etc.) in the form.
  • Please fill out ALL required fields that are marked with an asterisk(*).
  • If you encounter an error while submitting the form online, please note that you can also submit the form via email/fax for non-credit card orders and phone for credit card orders. Details can be located at the top of your order form for your region.
Region Type Size
Americas Voucher Order Form PDF 713 KB
Asia-Pacific Voucher Order Form PDF 697 KB
Europe, Middle East, Africa (EMEA) Voucher Order Form PDF 689 KB

Customer service



Europe, Middle East, Africa (EMEA)

Last updated 2023-09-10